isolved Training Resources

We have compiled some key resources from isolved University to assist you in navigating the isolved platform and help you make full use of its many features. Our goal is to provide you with the knowledge and tools necessary to maximize the benefits of isolved, streamlining your payroll processes and saving you time and effort.

The buttons below will direct you to resources for each step of the learning process.

Onboard &
Develop

Payroll

HR

Time &
Expense

Benefits

Employee
Engagement

About isolved University

isolved University is a powerful online learning management system with courses, articles, and pre-recorded training webinars available to you 24/7. Feel free to reach out to us at ASAP if you need additional assistance!

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Onboard &
Develop

This section includes:

New hire forms, WOTC eligibility
Tax credits, Compliance

Onboard & Develop

This section includes:

New hire forms, WOTC eligibility
Tax credits, Compliance

Documents

Items marked with an asterisk pertain to features that can be added to your payroll package for an additional cost. 

*Onboarding (Client)
*Onboarding (Setup & User Guide)
*WOTC With Onboarding & ESS

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Payroll

This section includes:

Employee self-service, Direct deposit
Tax filing & credits

Payroll

This section includes:

Employee self-service, Direct deposit
Tax filing & credits

Documents

Add or Change Salary/Pay Rate
Changing an Employee’s Department
Running client reports
Creating Eligibility Rules
Adding Employee Deductions
Updating an EE’s Tax Information
Entering a manual check
Remove pending checks
Scheduling Special Payroll
Entering A Third Party
Adding Termination Reasons
Entering an Additional Check
Viewing/Change an EE’s Policy Group
Copying Employee to Another Company
adding email templates
Adding Employee Direct Deposit
adding Job information to an ee
Payroll Accumulations
Resending an ESS Activation Email
Terminate and Rehire
Adding Employee Messages
Employee Self-Service Guides

Reports / Archives

Running client reports
Quarterly Reports & Return Archive
Viewing Year End Reports
View payroll reports
Viewing Year-End Audit Reports
ASAP W-2 FAQs

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HR

This section includes:

Manager self service, Employee Portal,
Salary & job history, Certification tracking,
Audit & compliance, Offboarding, Document management

Documents

Adding Client Level HR Management
Adding HR Info to an EE
resending an ess activation email
Adding Employee Contacts in ESS
Service User Groups

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Time &
Expense

This section includes:

Time & labor management, Time clocks, Scheduling,
Workforce scheduling, Expense management

Documents

Employee Maintenance/Jobs
Job Groups

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Benefits

This section includes:

Open enrollment, Benefit cost analysis, Benefit administration,
ACA compliance, FMLA management, Flex: FSA, HSA, HRA,
Cobra Management, 401(k) plans

Documents

ACA Comprehensive Guide
Adaptive Employee Experience from EE Perspective
Benefit Reconciliation Report
Entering a life event
HCM cobra quick start guide
ACA Q&A
Employee Self Service Benefit Updates
approving EOI Requests
entering a third party payment

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Employee
Engagement

This section includes:

Engagement management, Performance reviews,
Goal setting, Employee surveys,
Rewards & recognition, Giving and volunteering

Documents

Items marked with an asterisk pertain to features that can be added to your payroll package for an additional cost. 

adding client level HR management
adding HR info to employee
adding employee contacts
*share and perform 360 degree review

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